Technology is one path that is often cited in moving Permit Processing to become more efficient and effective. There are many tools on the market, and a number of emerging technologies that hold promise for the near future. From the natlpartnerstreamline.org website:
- Regulatory Streamlining & application of Information Technology documented overall reduces time to process, inspect , approve, design & construction and opening of buildings or renovations by up to 80% , reducing staffing & energy costs by 40% by applying:
– ePlan Review – On-line permit application & processing – Mobile Inspection Technology Interactive Voice Response systems – Interactive Voice Response systems – Identifying and reducing/eliminating areas of regulatory overlap & conflict
Robert Wible, who founded the Alliance for Building Regulatory Reform in the Digital Age in 2001 with assistance from National Governors Association, U.S. Conference of Mayors, National Association of Counties, American Institute of Architects, Building Owners and Managers Association, International, National Association of State Chief Information Officers, National Conference of States on Building Codes and Standards, and thirty other national associations and governmental agencies. In June, 2007 Alliance national activities were moved into FIATECH for which Mr. Wible currently serves on a part-time basis as FIATECH Streamlining Project Manager. Evaluation and implementation of IT systems is an area in which consultants are often used to match need, resources, and existing technology. Emerging technology includes the AutoCodes project which is pushing the envelope forward in the realm of automated plan review. The report of the initial phase of this project started by establishing a base line among those jurisdictions which volunteered to participate. This process was very illuminating in itself, as it brought to light the big variations that can occur in rendering the code by even seasoned professionals, across different jurisdictions.
Austin, TX, December 13, 2011 — Fiatech has a plan to permanently transform the way construction project code review is conducted in North America. That plan, the AutoCodes Project, aims to make the building regulatory process faster, more uniform, and ultimately more competitive by applying advanced technology.
Part of the success of technology depends on Organizational level operational efficiency and customer service orientation.